Privacy Policy
Last updated: November 14, 2026
In short
- There's no account. Your puppy's details stay on your iPhone and in your own iCloud. We can't see them.
- We count how the app is used (for example, "onboarding completed") with PostHog, hosted in the EU, without your name, your puppy's details or your IP address.
- Apple handles payments. RevenueCat tells the app whether your subscription is active, using a random ID.
- If you scan a food barcode, only the barcode number is sent to Open Pet Food Facts to look the food up.
- No ads, no tracking, and we never sell your data.
- To erase everything, delete your puppy's profile in the app, or delete the app and its iCloud data.
1. Who we are
Kibi is made by Joan Cardona, an independent developer in Spain, who is responsible for your data (the "controller" under the EU General Data Protection Regulation, GDPR).
Address: [DOMICILIO / ADDRESS]
Email: support@kibi.dog
This policy covers the Kibi iPhone app (with its widgets) and this website, kibi.dog. Kibi is available in every country where the App Store offers it, and this policy applies wherever you use it.
2. What stays on your iPhone and in your iCloud
Everything you enter in Kibi is stored on your iPhone and is never sent to us:
- your name, if you give it (it's optional);
- your puppy's name, photo and other photos you add, breed, sex, birth date and homecoming date, where they come from, and the country and region you choose;
- weights, vaccines, deworming, vet visits, health history and notes, microchip number, and your vet's name and phone number;
- insurance status and, if you add them, the insurer, policy number and renewal date;
- food and feeding settings, socialization check-ins, stickers and completed guides.
If iCloud is turned on for Kibi, Apple syncs this data to the private database of your iCloud account (CloudKit). Only you can read it, with your Apple Account; we have no access to it. Apple's privacy policy applies to iCloud.
Kibi's widgets read the same data from a storage area on your iPhone that the app shares with its widgets (an App Group). Nothing leaves your device for this.
Reminders are local notifications, scheduled on your iPhone. Kibi has no server that sends push notifications.
When you share something (your puppy's passport, a sticker, a link to a guide), it goes through the iOS share sheet to the app you choose.
3. Camera and photos
Kibi only uses the camera when you tap to do one of these:
- Take a photo of your puppy. It's saved with your puppy's data, as described above. If you pick a photo from your library instead, iOS only gives Kibi the photo you choose.
- Scan a food barcode. The barcode is read on your iPhone. See section 4 for the lookup.
- Read a food label. The photo is read on your iPhone with Apple's text recognition (Vision) to find the calories and the feeding table. The photo isn't uploaded or kept; only the numbers you confirm are saved.
4. Food barcode lookups (Open Pet Food Facts)
When you scan a barcode, Kibi sends the barcode number to Open Pet Food Facts, an open database run by Open Food Facts, a non-profit association in France, to find the food's calories. Like any request on the internet, their server also receives your device's IP address and basic technical details of the request (such as the app's name and version). Nothing about you or your puppy is sent. Open Food Facts handles this under its own privacy policy. Their product data are available under the Open Database License (ODbL), and Kibi credits them where it shows those data.
Legal basis: performing the service you asked for (GDPR art. 6(1)(b)).
5. Anonymous usage statistics (PostHog)
To understand which parts of Kibi are used and where people get stuck, the app sends a small set of events to PostHog, our analytics provider, on its EU cloud (servers in Frankfurt, Germany).
- Events: onboarding started, step completed (which step) and completed; paywall viewed; trial started; subscription started (yearly or monthly); notification permission (granted or not); milestone notification opened (which milestone); health event marked done; weight logged; portion viewed; week viewed; content opened; sticker unlocked (which one); socialization item checked; photo added; insurance status set (rc, vet, both, none or unknown); insurance card opened; insurance details added; widget added (which kind); rating prompt requested (at which moment); food added (barcode, label, manual or feeding table); barcode result (found with or without calories, or not found); meals per day changed (the number); treats switched on or off; "what can they eat" opened. PostHog also records when the app is installed, updated, opened and sent to the background.
- When onboarding is completed, the event also includes the country you picked in the app and the country of your App Store account (the storefront), so we know where Kibi is used.
- Technical details added by PostHog: app version, iOS version, device model, language and time zone.
- A random ID created by the app, so events from the same installation can be counted together. It isn't linked to your name, your Apple Account or any advertising identifier.
Never included: your name or your puppy's, photos, exact dates, weights, health records, your vet's details or policy numbers. We have set PostHog to discard the IP address of the device, so it isn't stored. There's no screen recording and no advertising identifier.
Legal basis: our legitimate interest in seeing how the app is used so we can improve it (GDPR art. 6(1)(f)). These statistics carry no direct identifiers and have little impact on you. You can object at any time by writing to us (see section 11), or turn statistics off yourself in the app under Settings › Share anonymous usage statistics.
PostHog, Inc. is a US company. It processes these data for us under a data processing agreement that includes the EU Standard Contractual Clauses and its participation in the EU-U.S. Data Privacy Framework. Events are deleted after 2 years at the latest.
6. Subscriptions (Apple and RevenueCat)
Apple handles the purchase, the free trial, renewals and payment. We never see your card or your Apple Account details. Apple's privacy policy applies.
We use RevenueCat (RevenueCat, Inc., USA) to check whether your subscription is active and to restore purchases. The RevenueCat software in the app creates a random, anonymous ID and sends RevenueCat the purchase information from the App Store (product, purchase and expiry dates, price and currency, store country and transaction identifiers), technical details (app version, iOS version, device model and language) and, like any internet request, your IP address. We don't give RevenueCat your name or email.
Legal basis: performing the subscription contract (GDPR art. 6(1)(b)). RevenueCat processes these data for us in the United States under its data processing addendum, which uses the EU Standard Contractual Clauses (RevenueCat DPA). We keep subscription records while they're needed for your subscription and for the periods required by tax and consumer law.
7. When you email us
Messages to support@kibi.dog are forwarded by Namecheap's email forwarding to our mailbox (Gmail, by Google). We use your email address and what you write only to answer you. Legal basis: our legitimate interest in replying to you (GDPR art. 6(1)(f)). We delete the conversation 12 months after the last message, unless we need it to handle a legal claim.
8. This website
kibi.dog uses no cookies, no analytics and no third-party scripts or fonts. It's hosted on Vercel: Vercel, Inc. (USA) processes visitors' IP addresses and request details to deliver and protect the site, as our processor, under its data processing addendum, which uses the EU Standard Contractual Clauses. The domain is registered with Namecheap.
9. What we don't do
- No ads and no advertising SDKs.
- No tracking across other companies' apps or websites. Kibi doesn't read the advertising identifier and doesn't show Apple's tracking prompt because it doesn't track.
- We don't sell or rent personal data, and we don't share it for targeted advertising.
- No profiling and no automated decisions about you.
10. Who receives data
| Who | What for | Where |
|---|---|---|
| PostHog, Inc. | Anonymous usage statistics (processor) | EU (Frankfurt); US company: Data Privacy Framework and Standard Contractual Clauses |
| RevenueCat, Inc. | Subscription status (processor) | United States: Standard Contractual Clauses |
| Apple | iCloud sync, App Store, payments (independent controller, under Apple's privacy policy) | Apple's data centers |
| Open Food Facts | Barcode lookups, only when you scan (independent controller) | France |
| Vercel, Inc. | Website hosting (processor) | Global network; US company: Standard Contractual Clauses |
| Namecheap, Inc. | Forwarding emails sent to our addresses (processor) | United States |
| Google (Gmail) | Our support mailbox | United States and other countries; Data Privacy Framework |
11. Your rights
You can ask us for access to your data, to correct or delete it, to restrict or object to its use, and to receive it in a portable format. Write to support@kibi.dog; we'll answer within one month.
Most of your data never reaches us: you can see, change and delete it yourself in the app. The statistics and subscription data aren't linked to your name, so we may not be able to tell which records are yours; if you write to us, we'll do everything we reasonably can.
If you think we've handled your data wrongly, you can complain to a data protection authority. In Spain, where we're based, that's the Agencia Española de Protección de Datos (aepd.es). In the EU you can also go to the authority where you live; in Mexico, to the Secretaría Anticorrupción y Buen Gobierno.
If you live in a US state with a consumer privacy law: we don't sell or share personal information, we don't use it for targeted advertising, and we don't collect sensitive personal information about you. You can exercise the rights above by email, and we won't treat you differently for doing so.
12. How to delete your data
- In Kibi, open your puppy's profile from Settings and tap Delete the profile. This deletes their plan, weights, passport and photos from your iPhone and from iCloud.
- Delete the app from your iPhone. This removes what's on the device, including the widgets' data.
- To make sure nothing is left in iCloud: on your iPhone, go to Settings > [your name] > iCloud > Manage Storage (on some iOS versions, Storage > Manage Storage) > Kibi > Delete Data from iCloud.
- Deleting the app doesn't cancel your subscription. Cancel it in Settings > [your name] > Subscriptions.
- For the anonymous statistics, subscription records or emails, write to us.
13. Children
Kibi is made for adults who look after a puppy. It isn't directed to children, and we don't knowingly collect data from children.
14. Security
All of Kibi's connections use encryption (HTTPS). iCloud data is protected by Apple's security and your Apple Account. Keep your iPhone protected with a passcode.
15. Changes to this policy
If we change how Kibi handles data, we'll update this page and the date at the top. If the change is important, we'll also tell you in the app before it takes effect.
16. Contact
Joan Cardona · [DOMICILIO / ADDRESS] · support@kibi.dog